Privacy policy
Privacy PolicyLast Updated: September 2026
Welcome to CM Drone Flythrough Studio UK
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We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at [flythroughstudio.co.uk] and use our service's
For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Chris Moxham, trading as CM Drone Flythrough Studio UK.
1. Information We Collect
We may collect and process the following personal information that you provide directly to us through our contact form or via email:
Identity Data: Your first name and last name.
Contact Data: Your email address and telephone number.
Project Data: Information about your project location, property details, and any message or files you submit to us.
2. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your data for the following purposes: To respond to your enquiries: To process and answer the messages you send through our contact form.To perform a contract: To provide you with quotes, booking confirmations, or drone videography services.Legitimate Interests: To improve our website and client experience.
3. Legal Basis for Processing
Under the UK GDPR, the lawful bases we rely on for processing this information are:Your consent: You give us clear consent to process your data when you submit our contact form. You can remove your consent at any time by contacting us.Contractual obligation: Processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
4. How We Store Your Data and Data Retention
Your data is securely stored electronically. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically up to 6 years for business tax and contract records).
5. Sharing Your Data
We do not sell, rent, or trade your personal data with third parties. We may share your information with trusted third-party service providers (such as our email hosting provider or website platform) strictly to operate our business and communicate with you. We may also disclose your information if required to do so by law or to protect our legal rights.
6. Cookies and Third-Party Links
Our website uses cookies to enhance your browsing experience. We also embed third-party content, such as videos from YouTube. These third-party services may place their own cookies on your device. You can choose to refuse cookies through your browser settings, though some parts of the Site may not function properly as a result.
7. Your Data Protection Rights
Under UK data protection law, you have rights including:Your right of access: You have the right to ask us for copies of your personal information.Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate or incomplete.Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.If you wish to exercise any of these rights, please contact us at cmflythroughstudio@gmail.com.
8. How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at cmflythroughstudio@gmail.com.You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. The ICO’s address is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (Helpline number: 0303 123 1113).